Delete Your Account and Data

You can request deletion of your Studio CRM, StudioCRM app, or CrewKit app account and personal data at any time, whether or not you’re able to sign in.

How to request deletion

Email accounts@designoo.in from the address (or with the phone number) associated with your account, and tell us:

• Which app or service your account is on (Studio CRM web, StudioCRM app, or CrewKit).
• The email address or phone number your account uses.
• If you know it, the name of the studio your account is attached to.

We may need to verify your identity before completing the request, to make sure we’re not deleting someone else’s account.

What happens next

We act on every deletion request within 30 days. See the Privacy Policy, Section 4 (How to Delete Your Account and Data), for exactly what is deleted immediately, what is retained, and why.

What is deleted, and what is kept

Deleted: your login credentials, name, email address, and phone number.

Kept:if you are a studio owner, your studio’s business records (leads, client details, and media) are retained, as they belong to the studio rather than to an individual account — you can request their full erasure separately. If you are a crew member, attendance records already logged against a completed shoot are retained by the studio you worked for as part of its business records.

Retention: retained data is kept indefinitely until erasure is requested. We act on every request within 30 days.